100 Handy Support / 100 Handy Pro Support
100 Handy Pro Support
The 100 Handy Pro support area explains how Pros receive work, deliver services, and manage account performance on the platform.
1. Receiving and Managing Jobs
When a request matches your service area and skills, you receive job details through the dashboard or mobile app.
Review the date, location, service requirements, and materials before deciding whether to accept the task.
Keep your availability and service area accurate so you only receive suitable invitations.
2. Communicating with Clients
Use secure platform chat to confirm access instructions, timing, parking, and any clarifying details before arrival.
3. Scheduling & Completing Jobs
Prepare the right tools, arrive on time, and mark the booking complete only after the client confirms the job is finished.
If scope changes mid-job, confirm those changes with the client before continuing.
4. Payments & Earnings
Keep payout details current, review completed bookings, and monitor earnings from the dashboard. Payment timing depends on platform settlement rules.
5. Account & Performance
Reviews, completion rate, response speed, and accurate availability all affect visibility and reliability on the platform.
6. Support & Policies
Use support when you need help with bookings, disputes, payouts, or account issues, and review platform policy updates regularly.
Was this article helpful?
Have more questions? Submit a request